Do I need to know what’s wrong before I contact you?

Nope. “There has to be a better way to do this” is plenty to start with. Talk me through the job as it happens now and I’ll find the bit that keeps causing trouble.

Do you only do automation?

Absolutely not. Sometimes automation is the answer. Sometimes it’s fixing the process, getting more out of the software you already pay for, connecting two systems or leaving something alone because it’s already fine.

Can you connect different systems?

Yes! If the tools have usable APIs, I can usually get them talking, move information between them or build the missing bit in the middle.

Can you work with the software we already use?

Usually, yes. I’d much rather make the software you already pay for earn its keep than recommend another subscription everyone has to remember a password for. If it can do the job, I’ll use it.

Can you stick around after the project?

Yep. I can keep an eye on what’s running, fix the small things that crop up and stop old workarounds sneaking back in. You use it. I’ll make sure it does as it’s told.

Sure can, if it’s part of fixing the process, setting something up or keeping the system running. I’m not a general VA, though, so your inbox, calendar and daily task list remain safely yours. Unfortunately, my days of answering phone calls are well and truly over.

Will we be dependent on you after the build?

Nope. I’ll test it, document it and hand it over ready to use. If you’d like me to stick around and keep an eye on things afterwards, we can sort that separately.

The business grew.The systems behind it didn’t.

Someone’s checking three systems, copying the same details and chasing the next step.I fix the process, connect the tools and automate the repeated parts that don’t need a person. Basically... Better systems for the work behind the scenes.

Available for new projects

Bring the messy version. No polished brief. No obligation.

New lead came in Monday

It’s having a lovely time in the inbox.

Invoice is ready

It’s waiting patiently to be sent.

The spreadsheet needs updating... Again.

And it’ll appreciate some attention.

The work behind the work

Still doing the work
your setup should handle?

Four five-minute jobs that quietly became THE job.

Checking

Did that go through?

Checking three places because nobody trusts the handoff.

Copying

Can you add it there too?

Typing the same details into every system.

Chasing

Just following up...

Sending another email because nothing moved.

Remembering

I forgot to follow that up.

There’s no reminder. Somebody just has to remember.

If it only works because someone remembers to check it... it doesn’t work.

HOW I WORK

First, I look at the whole mess.

Then I pull it apart to see what’s doing the work, what’s getting in the way and what needs changing.

Step 01

The whole picture

What’s happening now?
What are you using?
Who’s involved?
Where’s the work supposed to end up?

Step 02

What’s doing what?

What happens by hand?
What already happens automatically?
What talks to what?
What only happens because somebody remembers?

Step 03

Why’s it like this?

Why does that spreadsheet exist?
Why are you entering this twice?
Why does someone have to keep checking it?
Why are you paying for two tools doing almost the same job?

Step 04

What needs changing?

Keep it
Fix it
Connect it
Replace it
Consolidate it
Automate it

If it’s already doing its job, I leave it alone.

And if it isn’t? Well, I’ll test the change away from the live work, document what I’ve done and hand it back ready to use. Your accounts and systems stay yours, and you won’t have to ring me six months later to find out how any of it works.

Different businesses. Same work getting stuck.

Someone checks the inbox, rebuilds the trail and follows up because the next step didn’t happen.

"Amanda at Lunaris is an absolute Make.com whiz! Her automation work simplified our operations completely. She’s incredibly friendly, down-to-earth, and excels at thinking outside the box to solve complex workflow challenges."

Director/OwnerMindfulVA

"Amanda sorted out my custom GPT using Make when I couldn't get it to work myself. She went way beyond what I expected and gave me clear, practical instructions. Save yourself the time and just give Amanda a call. It is absolutely worth it."

DirectorSemaphore Search

Moved a healthcare business into Halaxy.

6,860 patient records and ~137,000 appointments moved, checked and investigated before handover.

Turned 27 answers into a finished client pack.

The client answers once. The document is built, checked and sent without someone performing mail merge archaeology.

Robot Army

Ever caught yourself thinking,
“I need another me”?

Good news. We can skip the cloning.I build the repeated job into a workflow that handles the normal stuff and sends anything unusual back with the details you need to decide what happens next.

Meet the Robot Army

ROBOT 03 · SHIFT REPORT

Clocked in

Things handled while you were somewhere else.

07:02

FOLLOW-UP SENT

While the enquiry was still warm.

08:17

RECORD UPDATED

Once, in the right place.

12:06

REMINDER SCHEDULED

Nobody had to remember.

15:41

ODD CASE RETURNED

Passed back with the details you need.

Needs you

3 jobs moved · 0 tabs reopened · 1 human left alone

Ways to work together

Start with the annoying job.

Bring me the job that keeps making a nuisance of itself. I’ll tell you whether it needs a proper look, one contained fix, a Robot Army or ongoing support.

Start Here

A Proper Look

Not sure what needs changing?

A focused Zoom review of one problem, with written findings and a short list of what I’d fix first.

$300/ review

Focused Zoom walkthrough
Plain-English findings document
Action plan in the order I’d tackle it

Build It

One small job or a whole Robot Army?

Bigger or multi-step builds are scoped and quoted around the real job.

From $500/ project

For a small, contained job

Set up one tool or process
Connect the tools involved
Automate the repeated steps

Ongoing Support

Need me to stick around?

I keep an eye on the workflows you already rely on.

From $375/ week

Catch failures and missing data
Fix errors and make small changes
Keep things working when software inevitably gets ideas

Halaxy Setup

Need Halaxy set up properly?

I finish the account, test the patient journey and hand it over ready for the clinic.

Quotedseparately

Practice details, people, fees and appointments
Forms, messages, clinical templates and billing
Testing, handover notes and anything still waiting

Got a migration, custom tool or particularly weird job?

Quick business check

Surely there’s a
better way to do this.

Five quick questions to find the jobs worth fixing.

Spot the work your team keeps repeating, chasing or re-entering

See where the software you already pay for could be doing more

Work out what’s worth changing before adding another tool

Around 3 minutes

What’s taking more work than it should?

Answer five quick questions.
I’ll show you the first place I’d look.

Routine adminThe work people keep checking, copying or remembering.

Software workaroundsThe extra steps people use to make the process work.

Worth questioningThe jobs that might be better fixed, connected or automated.

No PDF gate. No fake savings promise.

Hello hello 👋

Don’t ask. It’s a saga.

Twenty years inside government systems taught me about process, compliance and what happens when a sensible job meets a ridiculous system. There were endless forms, pointless reports, meetings about meetings and plenty of “that’s not my job” energy.

These days I do that across workflow automation, business systems and complex data migrations. I fix the awkward process, get the software talking and move the messy data without handing the team a shiny new problem at the end.

My projects have included Halaxy workflows, API automation, automated document checking, reporting dashboards and migration platforms built to move thousands of records without quietly setting fire to anything important.

I’m also a Make Partner, because naturally I went far enough down the rabbit hole to acquire credentials.

More or less... If it has an API, I can usually make it talk to something it was never meant to meet.

I’m nosy about systems. I want to know why something takes six steps, why two tools refuse to speak and why everyone has accepted that Thursday afternoon now belongs to the spreadsheet. Sometimes that means poking the software with a stick until it tells me what it’s doing.

Why the name Lunaris, I hear you ask? Well, it comes from my love of the Moon, with a little nod to my boys too (love you guys 💜). The curiosity about how things work is what became the business. The completely unrelated song I may start humming halfway through a Zoom call is apparently part of the package too.

When I’m not fixing workflow problems, you’ll usually find me escaping the city lights with my Canon R7, chasing galaxies and fumbling my way through astrophotography. Still learning, still swearing and occasionally yelling at clouds, but that’s half the fun.

When I’m not out of Perth chasing galaxies, I’m usually curled up playing Plants vs. Zombies: Battle for Neighborville with the kids. I know I’m doing well when I hear “MuuuUUuummmmm!” from another room after I kill one of them in-game. 🤭

Peashooter is my usual go-to character. Yes, he has a weird face, but the noises he makes after lobbing a chilli bean over the zombie base wall are adorable.

Also, a special mention to Sunflower and her ✨ iconic Gingersun skin ✨.

Like, come on. Just look at her 😍

Always reminds me of Marvin the Martian.

Favourite Colour

Purple (obviously)

Coffee Order

Flat white with a sweetener

Favourite Animal

Cats

Music Genre

Yes

Love Language

Not having to repeat myself

Secret Weapon

Cert IV Accounting and Bookkeeping

What I do, where the edges are and what happens when the build is finished.

Useful things for awkward workflows.

Read the useful stuff

OperationsSept 20267 min read

I already pay for the software. Why am I still doing all the admin?

Buying the software doesn’t make the admin disappear. If the handoffs and odd cases still sit with a person, you’ve just paid for a nicer place to do the same work.

WorkflowsSept 20267 min read

Do I need automation, or is my process the issue?

Automation is very good at repeating a clear job. Give it muddled rules, missing information or nobody owning the next step and it’ll repeat the muddle faster.

AutomationSept 20266 min read

So... What’s really worth automating then?

The boring little job that happens all the time is usually a better place to start than the giant mess everyone wants to feed into a robot. Keep the judgement call with a person.

What job keeps costing time, creating mistakes or pissing everyone off?

Show me what’s happening.

You don’t need to know the answer because that’s my job.

Leave your details and the short version of the problem. I'll get back to you with where I'd start.

Free initial chat

No judgement about the spreadsheet

Pinky promise