This Privacy Policy describes how Lunaris Workflow Solutions (ABN: 92 651 795 682) ("we," "us," or "our") collects, uses, and shares your personal information when you visit lunaris.com.au (the "Site").
This Privacy Policy is in compliance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
You are able to obtain a copy of the Australian Privacy Principles from the website of The Office of the Australian Information Commissioner at www.oaic.gov.au.
Use and Collection of Personal Information
We collect personal information, including:
- Name and contact details
- Business information
- Email address
- Payment information
- Communication preferences
We collect this information through direct communications, our website, and third parties.
We use this information to deliver and improve our services and for business-related marketing and communication activities. When collecting your personal information, we will explain the purpose and obtain your consent where required.
You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
Sensitive Information Management
Sensitive information, as defined under the Privacy Act, is handled with care and confidentiality. We only use this information for the purpose it was collected, with explicit consent, or as required by law.
Third-Party Information Collection
We prefer to collect personal information directly from you, but we may receive information from third parties. When this occurs, we will inform you and ensure compliance with privacy laws.
Disclosure of Personal Information
We disclose personal information only with your consent or as required by law. This includes sharing information with:
- Service providers and business partners
- Legal authorities when required by law
- Professional advisors and insurers
Security Measures and Information Retention
We protect your personal information through secure storage methods to prevent unauthorised access, loss, or misuse. We retain personal information for as long as necessary and securely dispose of it when no longer needed, in accordance with legal requirements.
Accessing and Updating Your Information
You have the right to access and correct your personal information. Access requests are free, but we may charge an administrative fee for providing a copy of your information. To protect your personal information, we may require identification documentation.
International Data Transfers
If we transfer your personal information outside of Australia, we ensure appropriate safeguards are in place to protect your data in compliance with Australian privacy laws and regulations.
Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Policy Updates and Contact Information
We may update this Privacy Policy to reflect changes in our practices or legal requirements. The latest version will be available on our website.
For enquiries, access requests, or complaints, please contact us via:
Email: hello(at)lunaris.com.au
ABN: 92 651 795 682
By using the Site, you consent to the collection and use of your personal information as described in this Privacy Policy.